Data protection
Your privacy is important to us. This Privacy Policy explains how DS-Logistic handles your data on our website. We are committed to protecting your privacy and ensuring transparency regarding the processing of personal data.
Data Collection
Our website does not use cookies for analytics, statistics, or marketing. We don't collect any personal data about you while you browse our site.
The only personal data we collect is that which you voluntarily provide to us via the contact form. This data includes:
- Full Name
- Email Address
- The content of your message
Browse Data (Log Data): When you use the website, our information systems automatically record certain technical data (known as log data) such as your IP address, time of visit, pages viewed, and the website from which you were referred. This data is used solely to ensure the proper functioning of the website, resolve technical issues, and obtain anonymous statistical data about website usage. It is not linked to identified individuals and is deleted immediately after processing.
Purpose and Legal Basis for Processing
We use the collected data exclusively to respond to your inquiry or message sent via the contact form. The legal basis for processing this data is your consent (Art. 6(1)(a) GDPR), which you provide by filling out the form. Your data will not be used for marketing purposes or shared with third parties, unless legally required.
Cookies
This website uses strictly necessary cookies only. These are small text files stored on your computer that are essential for the basic functionality of the website (e.g., maintaining sessions, security). These cookies do not collect personal data or track your online behavior. You can block or delete them via your internet browser settings, but this may affect the website's functionality.
Data Retention
We store your personal data only for as long as necessary to resolve your inquiry and fulfill our legal obligations. After this period, the data is deleted or anonymized.
Your Rights (under GDPR)
As a data subject, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about the purpose of processing, categories of processed personal data, and recipients.
- Right to Rectification: You can request the correction or completion of inaccurate or incomplete personal data at any time. It's your responsibility to inform us of any changes to your personal data so we can update it.
- Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances (e.g., data is no longer needed for its original purpose, you withdraw consent, data has been unlawfully processed).
- Right to Restriction of Processing: You can request the restriction of processing your personal data (e.g., if you dispute the accuracy of the data or object to its processing).
- Right to Object: You have the right to object to the processing of your personal data if you believe our processing contradicts applicable data protection laws. You also have the right to lodge a complaint with the supervisory authority (Croatian Personal Data Protection Agency – AZOP) in the Republic of Croatia.
Exercising Your Rights: To exercise any of the rights listed above (with the exception of the right to lodge a complaint with the AZOP, which you can exercise directly with them), please contact us via the email address provided in the "Contact" section. We will verify the validity of your requests and respond without undue delay, within thirty (30) days at the latest. In complex cases or if we receive a large number of requests, this period may be extended by an additional sixty (60) days, of which we will inform you.
Other Websites
Our website may contain links to other websites. This Privacy Policy applies solely to our website. When you visit other websites, we recommend reading their privacy policies.
Contact for Data Processing Inquiries
DS-Logistic is the data controller for this process. If you have any questions regarding the personal data we collect and how we use it, please send us an email to the following address:
office@ds-import.hr
DS-Logistic j.d.o.o.
J.J. Strossmayera 1
31000 Osijek Croatia
Last updated: July 25, 2025